Speaking of Accidents...
Koontz - Nice post on floors Jodi! I think I'm going with buffed concrete and replaceable rugs from now on! Because accidents do happen when you live with pets-or when you work on a job. Which brings me to another Monday story.
I left my client today with half of the electrical in her house inoperable. Unbelieveable, even to me-but things happen on every job that you can't predict or control or necessarily fix in the most timely manner. Added to that list, it was a 100 degree plus MONDAY. I should be glad these things happen on Mondays rather than Fridays I guess-that could really be a bother for everyone concerned!
Truely though, things happen on jobs, even for the experts, that seem to have either a touch of magic or a touch of sadism to them. When you tear into an older home, sometimes things go awry, even for the one who knows what they're doing. Typically problems are resolved quickly with a bit of thought, a little investigation and a fresh perspective. On really hot Mondays it seems that isn't the case and my only out today was that this client happens to be a friend. Speaks alot about my concept of friendship you say? Hey, I made sure the air-condtitioner was not on the affected circuit!
Today's escapade in fact was an electrical area not even involved in the remodel. But strange things happen on jobs, and because it happened while I was there, it becomes my problem. Not to mention an aggravation for my client that was unanticipated. I will be highly peeved when I find out that by my correction of one thing, I jacked up someone else's wrong thing just enough to make it malfunction-and that's exactly what I expect to find tomorrow. But in the meantime, my client has an evening of inconvenience which I regret and though I know she will deal with it with grace, it annoys me to add to the upheaval already going on in her home because I'm in there, tearing things apart.
So to the clients who do deal with the accidents, malfunctions, unexpected delays on their jobs-thank-you. As contractors', we make the claims of knowledge, and be assured we will eventually figure things out, (or get that tile in, or kill that sheetrock guy who hasn't shown up, and do the job ourselves), but it may take a day or two of suffering all around before it's resolved, and we really do appreciate your patience.
I left my client today with half of the electrical in her house inoperable. Unbelieveable, even to me-but things happen on every job that you can't predict or control or necessarily fix in the most timely manner. Added to that list, it was a 100 degree plus MONDAY. I should be glad these things happen on Mondays rather than Fridays I guess-that could really be a bother for everyone concerned!
Truely though, things happen on jobs, even for the experts, that seem to have either a touch of magic or a touch of sadism to them. When you tear into an older home, sometimes things go awry, even for the one who knows what they're doing. Typically problems are resolved quickly with a bit of thought, a little investigation and a fresh perspective. On really hot Mondays it seems that isn't the case and my only out today was that this client happens to be a friend. Speaks alot about my concept of friendship you say? Hey, I made sure the air-condtitioner was not on the affected circuit!
Today's escapade in fact was an electrical area not even involved in the remodel. But strange things happen on jobs, and because it happened while I was there, it becomes my problem. Not to mention an aggravation for my client that was unanticipated. I will be highly peeved when I find out that by my correction of one thing, I jacked up someone else's wrong thing just enough to make it malfunction-and that's exactly what I expect to find tomorrow. But in the meantime, my client has an evening of inconvenience which I regret and though I know she will deal with it with grace, it annoys me to add to the upheaval already going on in her home because I'm in there, tearing things apart.
So to the clients who do deal with the accidents, malfunctions, unexpected delays on their jobs-thank-you. As contractors', we make the claims of knowledge, and be assured we will eventually figure things out, (or get that tile in, or kill that sheetrock guy who hasn't shown up, and do the job ourselves), but it may take a day or two of suffering all around before it's resolved, and we really do appreciate your patience.
permalink
